To enable us to provide you with an accurate quotation for your pet's transport, we need details from you about your travel and most importantly, your pet! We really do need all the information on this form which will not be shared with any third party. Thank you!
We are pet relocation professionals who are extremely experienced and reliable. As a pet shipping company with over 35 years experience of transporting pets we have found that the key to happy customers (and pets), is planning. Planning vet procedures (especially vaccinations), means that your pet will not be traveling whilst feeling under the weather.
We ship all types of pets from most UK Airports and following quote acceptance, we will confirm your custom pet moving plan. We will agree the time line with you and explain what needs to be done and by when, so that things run smoothly for both your pet and you, as our client. We will prepare all documentation for the exporting airline as well as the importation clearances that will be required at the destination.
You may choose to drop your pet(s) off at our facility near London's Heathrow Airport, or some other agreed location. We also offer a door to door service, UK → international. A lot of our transit kennels are custom built specifically to fit the dimensions of your pet and fully comply with IATA regulations. We truly do care for all pets as if they're our own whilst they are with us.
If you are planning to take your pet abroad then please do get in touch and our friendly, knowledgeable staff will be happy to answer all your questions. As our 5* reviews attest, we will work with you every step of the way to make sure your pet arrives at your destination, safely and in good health.
We partner with a local veterinarian to ensure your pets fly in good health and in compliance with the importing country's health rules and regulations.
pets should arrive to our office at least 5.5 hours before their flight, we can offer overnight boarding if required
If departing from Heathrow, we offer a free delivery from our offices to the relevant airlines handling agents. Your pet needs to be delivered into the airline 4 hours prior to departure...
Prior to airline delivery, we ensure that all dogs are given a short walk to attend to calls of nature and to relax them.
We are delighted to include testimonials on this website from many happy clients who have used our services. We also appreciate the fact that they have taken the time and trouble to provide this feedback which is extremely important for us, not only because it let's others know how good our service is, but it's very gratifying for us to know we've done well.
Flew both of my dogs over to Cyprus from UK, a doberman (10) and a mini sausage dog (3). Nina and Holly were brilliant in explaining the process and ensuring all ran smoothly. Obviously we were very anxious. We received the dogs via Sarah who clears the dogs on the cyprus end and from the moment I landed she kept me updated to the minute and put me in touch with Neil who was delivering the girls to us. He was lovely and chilled.
The girls arrived and they were in super condition, slightly tired and quiet from the long day but they were in no way stressed or traumatised. After 5 minutes they were back to their normal selves and Sarah has a video of mine to prove which I am happy for anyone to view for proof and piece of mind.
Thank you to all involved. Xxx
We moved from England to Australia in July. We were very worried about our much loved Regdoll cat Alf travelling such a long way. Katherine was kind and efficient and Alf appeared unfazed by his experiences.
I would recommend Passport for Pets to anyone transporting a pet.
My wife and I were moving to Greece with our dog and it's something we didn't know much about of how to do it, but we found passports for pets to help us out. It was the best we found for the job. Anyway they were very helpful all the way and Nina did a fantastic job of keeping us update all the time about everything and what we needed to do. So to cut a long story short they did a great job of getting our wee westie Archie from Scotland to Thessaloniki in Greece. He was well and doing great when we got to meet him on the other side, only thing now is getting him acclimatized to the weather which he's not used to like myself also being Scottish. Thanks again Nina and Passport For Pets.
Used this company to import some cites 1 species and I couldn't have received a better service if they tried! Sarah helped advise me and kept me updated every step of the way.
Will definitely be using again!
I used airsupply (passport for pets) to fly my French bulldog from London to Boston, USA via Turkey.
It was hard to find a company that were willing to help fly a French bulldog across to the US. They answered any questions I had and were easy to work with.
When I dropped him the day of flying they actually had him running around their office before taking him to the airport for check in, so he was rested prior to flying. He was in a good condition when he arrived to the US.
Would recommend to others
Moving from the UK to Australia is quite daunting at the best of times, but even more so when you factor in relocating a dog, too.
Katherine was incredibly helpful, friendly and efficient, throughout every step of the process - even when our dogs' quarantine date was changed, meaning all the documentation had to be processed at much shorter notice. Katherine always answered any questions or concerns, replying to emails and returning phone calls promptly (even when I called, several times a day!)
Due to work commitments, we were already in Australia a month or so before our dog was due to fly, but Katherine still helped the whole process run smoothly. We've now been reunited with a very, happy, bouncy dog, who was clearly well looked after throughout.
We can't thank Katherine and the team enough!
Passport for Pets was also by far the best priced agency we got a quote from. Highly recommend!
A massive thank you to Katherine & her team for Tessie's safe arrival in Melbourne.
We picked Tessie up from quarantine on Nov 13th and she is well looked after and happy girl!
Brilliant service in guiding us through the process to relocate her from UK to Australia.
And the nice ecard we received when she was transit in Doha. Highly recommended and thanks again Katherine and her team!
Just moved to Cyprus with our 3 dogs, Kirsty assisted us every step of the way. Communication was very prompt and made the process very simple. Our 3 dogs were couriered from Newcastle to Heathrow and in boarding kennels overnight prior to their flight the next day. Kirsty kept us updated, and our dogs arrived safely.
Thank you so much Tracy Cain, Maggie, Frankie, Ruby
I cannot thank everyone at Passport for Pets enough for all their work in getting my two GSD's home to Canada from the UK as we were relocating. Travelling after CoVID with animals definitely became a challenge especially during summer months where temperatures had peaked in Canada, however, Kirsty and the team did an amazing job getting us rebooked and eventually home.
We got many quotes but in the end we went with Passport for Pets as we were moving to Saskatoon and not all airlines fly to this city but Kirsty provided details of a Canadian agent who would be able to make the full journey home for my two dogs. They were the only provider that not only gave the service to country but also gave a solution to the FINAL destination.
Thank you all so much!
I cannot thank Katherine and the team enough. I received thorough advice and communication from Katherine and without her knowledge, I would have been lost.
I had anxieties about flying my elderly dog from the uk to Australia and felt very taken care of by Katherine. The export process is very complicated and Katherine kept me informed the whole way through the journey.
Lady has arrived safely and we are both very happy and grateful!!!
What can I say, had the pleasure of dealing with Katherine at pets for passport, this company has been amazing from the start. Didn't no what I was doing or supposed to do and Katherine helped and liaised with my dogs vet. Completely value for money highly recommend this company.
Thank you guys !!
We had a lot of ups and downs transporting our two dogs from Malawi to the UK and then on to El Salvador- mainly thanks to Ethiopian Airlines. Nina was awesome at rebooking flights that were cancelled and making sure that our pets made it to El Salvador safely- even if it wasn't quite the original route we had planned. :)
Thanks so much for all of your help Nina!
After wanting a quote back in March to when we eventually got our dog to America in September, Kirsty was absolutely fantastic with communication and responding very promptly. On the day we arrived early as we travelled from Wiltshire and she was extremely accommodating and answered any additional questions we asked.
Highly recommended and thank you Kirsty, exceptional customer service.
Brilliant experience getting my cockapoo Marley from England to Dubai safely. Communication was excellent and my dog arrived stress free!
I have recently used Passport for Pets to relocate my cocker spaniel from the UK to Dubai and I couldn't recommend them enough!
I had the pleasure of working with both Jess & Catherine. From my initial enquiry, the service was 100%, they were very friendly and professional, and they talked through the full process (and answered all my questions) from start to finish - they are experts! The service was exceptionally quick on both email and phone - nothing was too much for them. I dropped my cocker spaniel off the day before his flight, and I instantly felt comfortable with leaving him with Passport for Vets after meeting Jess & Catherine. Jess continued to provide me with updates on the final vet checks, boarding and my dog being delivered to the airport and beyond - all which reassured me, and made me feel at ease.
I would HIGHLY recommend Passport for Pets. The cost is very reasonable and competitive, and the company is extremely professional. 10/10 for service!
Thanks again for getting my fur baby to his new home. Appreciate all your help.
Fantastic service from the "Passports for Pets" division, I cannot praise them enough. Agents Jess and Katherine were fantastic, they took great care of me and my dog through the whole process. Great communication throughout, answered all my questions and helped me navigate the pitfalls of pet shipping and tricky vet certification. Even made special arrangements with the vet to accomodate my difficult pup. And better value than other quotes I had on top of all that.
Very impressed with Passports for Pets and especially Katherine who guided us through the whole process expertly and was very helpful. Our experience was great - the journey for our cat went without a hitch and she arrived safe and sound. Highly recommended!
Very professional and supportive - highly recommend. Katherine successfully navigated moving our cats from the UK to Australia including one quite last minute, pandemic-related change of dates - managing to squeeze them into quarantine just before the Xmas closure which was a huge relief. Katherine and her colleagues were always so responsive and guided us through the various stages of the Australian import process and she was so reassuring once the boys had been collected and were en route. Very professional and supportive agents and I have no hesitation in recommending them for even the more complex moves.
Absolutely fantastic! A different courier let us down and Katherine picked this up for us and the cats were safely moved from the UK to Italy. Katherine kept in touch at all times and helped with a last minute emergency. Would highly recommend.
Nina was so helpful! I was having troubles with getting a compatible flight and she presented me with many options and was persistent with getting my pup to me! They were also cheaper than most companies and I knew my pup was treated extremely well
From the first point of contact with Katherine at Airsupply Shipping Agents, my wife and I were provided with 10 out of 10 customer service. We were given clear costs and also a detailed vaccination program, detailing exactly what was required and the time frames for each vaccination that Mollie required, enabling Mollie to move out to Australia with us. We were updated at each stage of the way, from the initial pick up in the UK to the flight to Melbourne via Qatar, Mollies 10 Days at the Melbourne Quarantine facility and then Mollies flight from Melbourne to Perth, where we picked up a very happy and excited Mollie 12 days after saying goodbye in the UK.
Dealing with Katherine at Passport for Pets was a real pleasure - she was professional, friendly and went above and beyond when a delay caused by our vet created complications for our timeline. She was reassuring and tenacious in making sure everything fell into place and we are extremely grateful. Our puppy is now enjoying his new life in South Africa and we really appreciate how well looked after he was. Many thanks from Goose and his family!
My two cats flew from London to Stockholm with the help from Jess at Airsupply shipping agents. The trip went amazingly smooth and the girls arrived safely.
Jess has been a true star! She's answered every question about a million times and always had a happy voice on the phone and in the emails.
I contacted this company when I acquired a new puppy just before I was moving back to the United States. Obviously he was going to come with me! I communicated from the start with a wonderful lady called Jess who was very knowledgeable and had infinite patience with my questions and queries. Wonderfully smooth transaction from start to finish. Definitely lots of kindness and compassion shown to my little boy who arrived safely in the USA right on schedule and is now settling down in his new life and adjusting extremely well. Passports for pets were wonderful from start to finish and I recommend this company to everybody and anybody looking for an overseas animal relocation.
Special thank you to Jess.
Was not the first time my cats did a long trip but the experience this time was awesome !!
The company really know how to do its job and how to guide the owner through British regulations that could be annoying !!
My cat travelled from UK to Australia with no problems. The team at passport for pets are very friendly and helpful.
From the moment I began my research in taking my 2 cat children from London to Jersey in the Channel Islands, I received prompt replies from the agents, with detailed quotes. I started my query 6 months before I took the big step to move them, in that time Jess continued to assist me and answer every question, however silly and obvious it my have seemed to them! I cannot fault the amazing support, first class customer care and now I have my wonderful fluffy friends with me! They arrived looking fresh and healthy and that is a credit to you guys! A GOLD STANDARD SERVICE.
Thank you Jess for your care nature and professionalism.
I as really nervous about shipping our Cat to Croatia. He is a very nervous boy and had to have an overnight stay which worried me and during a pandemic there were not many options!
The staff were all so friendly and super responsive over email - always coming back within the hour.
The process was really easy and all went fine.
Thank you so much!
A brilliant and friendly service. We were stuck for 3 months in a prolonged lockdown in Crete and it was not possible for us to drive across Europe with our 2 dogs to get back to the UK. We heard of Airsupply through Skyway Cargo in Athens and so we flew back.
It was a very smooth journey and Sarah saw us through it all without any stress.
Passport for Pets (a subsidiary of Airsupply Shipping Agents) are the best company you can wish to deal with if you are relocating your pet abroad. I have had the pleasure of dealing with Jess, who is an absolute superstar and successfully coordinated Coco's (our 8 year old French bulldog) relocation to the US from the UK as seamless as possible, despite multiple change of plans and delays from our side and uncertainty from the airlines due to Covid.
Special credit to Jess for the patience and professionalism she displayed throughout in answering my 100s of questions, always reassuring and offering complete and correct information at each step of the way. I couldn't have wished for a better outcome and service and Coco arrived in good spirits, albeit a bit confused after two long flights.
If you want an honest, reliable company to take care of your pet relocation these are the guys to get in touch with.
Sarah was absolutely outstanding with me, from the second she answered the phone at the start right to the last minute of delivery, I was informed of every movement of my precious girl that came all the way from Russia, we are so grateful for everything you did for us and as a company I wouldn't hesitate to use you're services again, thank you from the bottom of our hearts, Paige, Richard & girls xxx
Linz was very helpful in helping me get my cat over to USA under just a weeks notice. She responds to emails promptly and really puts you and your pets well being first. They were very clear with the paperwork required and ensured that the pet was ready for the journey.
My pet arrived safely and I couldn't be happier.
provided an excellent and caring service for our two pet dogs coming into London from the Caribbean. We got to visit their offices and witness the happy atmosphere and how they pay attention to detail to their customers and their pets. It's very stressful worrying about your pets especially when airlines change their flights or delay matters, as was our case, but Airsupply were very supportive and helpful. I would highly recommend them.
Great job with Freddy and Barney who are now happy at their new home in Yorkshire.
I spoke to a lady for Air supply, immediately I felt comfortable and confident that my dog was going to be well cared for and I was happy to have him under their care.
I didn't have a clue what I was doing , but the person I dealt with was there for me keeping me updated through-out the entire process, making everything a lot easier. I could not have done it without her help.
I would highly recommend Air supply!!
Great communication with them before we left Kenya on the process of getting our dog back to the UK and always available to answer questions and give advice. &
Would definitely recommend them for your pet travel
We have a very experienced pet loving team to take care of your best friend...
Administration & Customer Services
Pet travel co-ordinator & customer service.
Pet travel co-ordinator & customer service.
Pet travel co-ordinator & customer service.
Pet travel co-ordinator & customer service.